Frequently Asked Questions

  • Inked Mama Mafia – Return & Refund Policy

    At Inked Mama Mafia, every item is created with purpose, attitude, and individuality. Because many of our pieces are made-to-order or limited, we have a specific return policy to keep things fair for everyone.

    All Sales Are Final (With Exceptions)

    Due to the custom and limited nature of our products, all sales are final. However, we will gladly make things right if your order arrives damaged, defective, or incorrect.

    Damaged, Defective, or Incorrect Items

    If you receive an item that is damaged, defective, or not what you ordered, please contact us within 7 days of delivery.

    To process your request, include:

    • Your order number

    • A clear photo of the item

    • A brief description of the issue

    Once approved, we will offer:

    • A replacement item or

    • A refund (if replacement is not available)

    Size & Fit Responsibility

    Please review sizing charts carefully before purchasing.
    We are not responsible for incorrect size selection, and we do not offer returns or exchanges for sizing issues.

    Order Changes & Cancellations

    Orders may only be changed or canceled within 24 hours of purchase. After that, production may begin and changes cannot be guaranteed.

    Non-Returnable Items

    The following items are not eligible for return or exchange:

    • Custom or personalized products

    • Limited edition drops

    • Sale or discounted items

    • Gift cards

    Shipping Issues

    We are not responsible for:

    • Lost or stolen packages marked as delivered

    • Incorrect shipping addresses provided at checkout

    Please double-check your shipping information before placing your order.

    Contact Us

    For any issues or questions, reach out to us at:
    [Your Email Here]

    We’re here to make sure you’re taken care of—because loyalty runs deep in the Inked Mama Mafia.

    Final Note

    By purchasing from Inked Mama Mafia, you agree to this return policy.

  • Inked Mama Mafia Shipping Policy

    At Inked Mama Mafia, every piece represents identity, loyalty, and legacy. We take pride in getting your order to you safely and as quickly as possible.

    Processing Time

    All orders are processed within 2–5 business days (excluding weekends and holidays).
    During high-volume periods (drops, sales, holidays), processing times may be slightly extended.

    Once your order is processed, you will receive a confirmation email with tracking information.

    Shipping Rates & Delivery Times

    Shipping costs are calculated at checkout based on your location and selected shipping method.

    Estimated delivery times:

    • Standard Shipping (U.S.): 3–7 business days

    • Expedited Shipping (U.S.): 2–3 business days

    Please note: Delivery times are estimates and may vary due to carrier delays.

    Order Tracking

    Once your order ships, you’ll receive a tracking number via email.
    Please allow up to 48 hours for tracking updates to appear.

    Shipping Delays

    Inked Mama Mafia is not responsible for delays caused by:

    • Postal carrier issues

    • Weather conditions

    • Incorrect shipping information provided at checkout

    We recommend double-checking your shipping details before placing your order.

    Lost or Stolen Packages

    Once a package is marked as delivered, Inked Mama Mafia is not responsible for lost or stolen items.

    If your package is missing:

    • Check with neighbors or your local post office

    • Contact the carrier directly using your tracking number

    Damaged Items

    If your order arrives damaged, please contact us within 7 days of delivery with:

    • Your order number

    • Photos of the damaged item and packaging

    We’ll make it right.

    Incorrect Address

    If an incorrect address is entered at checkout:

    • We are not responsible for lost packages

    • Reshipping fees may apply

    International Shipping

    At this time, international shipping may be limited.
    If available, customers are responsible for:

    • Customs fees

    • Import duties

    • Taxes

    Questions?

    If you have any issues with your order, reach out to us at:
    inkedmamamafia@gmail.com

    Thank you for supporting Inked Mama Mafia — where ink runs deeper than skin.

  • You can reach us anytime via our email. We aim to respond quickly—usually within two business days.

    Inkedmamamafia@gmail.com